White Papers

Please see below for a collection of whitepapers created by CSG, our partner vendors, or the professional associations we support locally.

Why Your PBX Is Killing Your Business

Your traditional PBX has served you well. In all likelihood, it’s already paid for. So you have a certain incentive to stick with it. That may seem like a safe choice on the surface. After all, changing your communications system is a significant undertaking and entails a certain amount of risk. However, it may be far riskier to stay with an out-of-date and underperforming on-premises PBX.

The most potentially damaging issue with your legacy PBX is that it just can’t keep pace with soaring demand for innovative communications. Communication technology is changing rapidly. So are expectations for your
employees and customers. Ease of use and rich features are the order of the

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