Managed IT Services
CSG is your strategic partner for Managed IT and outsourcing services. At CSG we address each business segment appropriately.
More complex requirements require a different approach
Larger business and government organisations have more complex environments and can benefit from engaging a partner who can manage and support their entire environment and the end to end process from strategic planning right through to implementation, benchmarking and continual improvement.
We understand that as organisations differ in size and nature so do their needs.
CSG is a trusted advisor who can help you achieve your longer term strategic objectives and simplify the day to day management of your IT environment. Managed services provides many benefits to organisations and are usually a critical component of any successful IT improvement or business transformation.
Improve today while planning for the future
We take a holistic, consultative and modular approach, which allows you to invest in what is needed today, while planning and equipping your business for the future. We help you to identify and implement the right balance and mix of insourcing and outsourcing strategies. The ones that will best achieve your goals.
From us you can expect an integrated, open, transparent approach, rapid deployment and highly efficient management of your IT for a predictable and controlled cost.
How you can benefit from a managed IT service
- Simplify the day to day management of your IT environment
- Drive productivity and operational efficiencies
- Gain access to expert technical resources, knowledge specialists and new technologies without extensive capital outlay
- Improve predictability of IT costs with simple monthly ‘as a service’ pricing
- Extend the capability of your team without investing in expensive resources
- Meet your current business needs and equip your business for the future
- Drive flexibility and scalability
- Focus on running your department or business
Our portfolio of managed IT solutions include:
- Strategic ICT planning and project services
- Maintenance, User support and service desk
- Managed Devices
- Managed Security
- Managed Telephony and Contact Centre
- Managed Networks and Infrastructure
- Managed Print
Our Managed IT Services encompass a specific set of methodologies, tools and processes that analyse, implement, manage, monitor, control and continual improve your environment. Our team of highly skilled resources can advise and support your entire IT environment or manage specific components that meet your needs.
CSG has delivered some of the largest managed IT services contracts in Australia with outstanding results.